Employment Opportunities

It’s not just a job – it’s a career!

As a community bank, we know that our success is a direct result of our internal community – our employees! At Northwest Community bank, our employees are valued members of the team, and we encourage them to continue to grow both in their careers and personally.

We offer a competitive benefits package, leadership development, and encourage wellness in the workplace all to ensure a well-balanced work/life experience for our employees.

If you are looking for a great work environment in a local, community bank – Northwest Community Bank may be the right fit for you!

Current Openings

FT Universal Banker/Teller - Winsted, CT

Location:Winsted, CT

Job Type:Full Time, Employee

Career Level: Cash Handling: 1 year (Preferred), Banking: 1 year (Preferred), Customer service: 1 year (Preferred)

Education Level:High school or equivalent (Preferred)

Primary Responsibilities: Under the supervision of the Universal Banker II (Assistant Manager or Branch Manager), the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.

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Accountant – Litchfield

Location:Litchfield, CT

Job Type:Full Time, Employee

Career Level: Accounting: 1 year (Preferred), Microsoft Office: 1 year (Preferred)

Education Level:Bachelor's degree or its equivalent in accounting course work and training. One to two years of accounting related experience and an understanding of various state and federal banking regulations.

Primary Responsibilities:Performs a variety of financial analysis and reporting functions in conformance with established Bank policies and procedures. Performs any functions necessary, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and the community in which it serves.

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Universal Banker, Limited Hours - Torrington

Location:Torrington, CT

Job Type:Part Time, Employee

Career Level: Banking: 1 year (Preferred), sales: 1 year (Preferred), customer service: 1 year (Preferred), cash handling: 1 year (Preferred)

Education Level:High school diploma or equivalency required with 3 to 6 months of relevant banking, retail or sales experience.

Primary Responsibilities: Under the supervision of the Universal Banker II, the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.

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Treasury Merchant Sales and Service Representative

Location:Canton, CT

Job Type:Full Time, Employee

Career Level:

Cash management: 2 years (Preferred), Banking: 1 year (Preferred), Customer relationship management: 1 year (Preferred), Driver's License (Preferred)

Education Level:

Bachelor's degree in Accounting, Finance, Business or Economics (Preferred)

Experience:

1-3 years' experience in banking with demonstrated sales success and consistent goal progression. Minimum of 2 years cash management, sales and relationship management experience with strong working relationships with clients and colleagues (preferred).

Primary Responsibilities:

  • Responsible for selling merchant payment processing (including Visa, Amex, Discover, MasterCard, checks, gift cards etc.) and the corresponding hardware and software. Develop new merchant processing relationships with small to medium sized businesses.
  • Exercise responsibility for the customer-by-customer pricing of the Bank's merchant processing product.
  • Acquire new merchant services relationships through networking with outside referral sources and current customer base in addition to cold calling to get additional referrals, and working with internal business partners to generate referral sources for sales opportunities.
  • Responsible for the development of an effective calling program to attract new merchant relationships and maintaining a strong pipeline for new revenue growth. Assist branches and commercial services personnel in initiating, developing, and enhancing relationships with corporate prospects and customers.
  • Make sales calls on prospects and customers and write proposals as required, track customer contact calls and make follow up calls as warranted.
  • Support the Bank’s strong relationship banking culture through on-going customer contact, quality customer service and superior product knowledge. Manage sales process to include proposal through implementation and beyond.
  • Effectively cross sell the bank's cash management and deposit products.
  • Provide sales leadership, direction, coaching/mentoring to encourage a consultative sales approach and to create value-added payment processing alternative for Northwest Community Bank and its divisions’ customers.
  • Assist customers with the setup and implementation of all merchant processing equipment and software products. Completing any required paperwork for new customers. Provide demonstrations of technical services as needed. Assist in the research and successful resolution of customers' issues and questions.
  • Acquire and maintain a thorough knowledge of Elavon's product offerings and provide training and on-going technical support for these products to both internal and external customers.
  • Develop competitively priced products to compete in the markets we serve. Keep abreast of trends and changes in product lines and in the marketplace to insure NCB and its divisions maintains its competitive position.
  • Promote the ongoing interest of the Bank whenever and wherever possible. Participate in a variety of community and civic activities and represents the Bank (or insure representation) at all appropriate community functions.
  • Assume other duties and responsibilities as assigned.

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Commercial Loan Officer

Location:Avon, CT

Job Type:Full Time, Employee

Career Level:

Fair Housing regulations: 1 year (Preferred). Loan origination: 1 year (Preferred), Sales: 1 year (Preferred)

Education Level:

Bachelor's degree or its equivalent plus specialized training in lending, credit or related subjects. (Preferred)

Primary Responsibilities:

  • Develop commercial lending prospects.
  • Originate and service commercial loans of all types and provide continuing financial counseling to customers in accordance with established Bank objectives, policies and procedures.
  • Carry out ongoing business development programs to promote the Bank's lending services. Call on prospective and existing clients and field retail referrals to nurture ongoing relationships and to market and cross sell other Bank services.
  • Interview applicants for commercial and other loans, conduct or coordinate analysis of credit information, and approve loans within lending authority.
  • Serve as Account Officer for assigned and originated loans. Maintain up-to-date records of transactions in conformance with loan policies and provide continuing financial counseling to customers. Participate in planning and goal setting for the lending division. Provide reporting of lending activity, Call reports and other miscellaneous activity.
  • Develop new business relationships.
  • Mentor and advise Branch Managers on lending and business development issues.
  • Conduct joint calls with Branch Managers. Work in conjunction with Branch Managers on prospective and existing clients to promote a wide range of Bank services.
  • Keep abreast of regulatory and competitive developments within the area of commercial lending. Interface with Bank management on product development and demand matters. Serve as a resource on complex loan situations.
  • Represent the Bank through participation in various community and industry-related activities. Actively promote interest in the Bank whenever and wherever possible. Actively participate in the Bank’s Officer Call Program.

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Benefit Eligible Part Time Universal Banker/Teller

Location:Avon, CT

Job Type:Part Time, Employee

Career Level: Cash Handling: 1 year (Preferred), Banking: 1 year (Preferred), Customer service: 1 year (Preferred)

Education Level:High school or equivalent (Preferred)

Primary Responsibilities: Under the supervision of the Universal Banker II (Assistant Manager or Branch Manager), the Universal Banker, is responsible for providing exceptional customer service while conducting transactions in an accurate and timely manner. The Universal Banker is also responsible for the sales and servicing of all bank products and services consistent with Bank policies and regulations. The Universal Banker is expected to identify sales opportunities, cross sell products and services including referrals to branch sales team and brokerage personnel. Meets and/or exceeds the expectations of the Assessment/Deployment Coaching process; sales, service, operations, and cross training/personal development.

Apply for this position